Customer Product Reviews
iheartMAshoes Customer Product Review Guidelines:
- We THANK YOU for taking the time to submit your comments and reviews.
- We welcome all reviews even if the products are purchased elsewhere. This will help us improve our product and customer service in the future and ensure you will always have a positive experience with our brand and products.
- We promise to personally contact you via email within 3 business days, if your review is a 3 star or below. (We will respond with a 3 star rating to all these customer reviews due to system limitations, which requires that we provide a product review rating with each response).
- We reserve the right to remove or edit unsubstantiated comments or obscene language.
- We monitor all reviews for quality assurance purposes and may occasionally get in touch with randomly selected customers to conduct surveys.
- We own and retain the rights to all content submitted by all customers and may use them whenever we see fit.
- We can only process returns, exchanges or refunds of products bought directly from www.iheartMAshoes.com.
- We reserve the right to change these guidelines at anytime as we see fit without notification.
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If you have any questions or comments feel free to contact us.